by If the useless ink absorber is full, you may experience Canon printer error code 5B02 on your Canon MG3520 printer. Also, if the Canon printer fails to detect the damper absorber, an error code will appear, preventing you from accessing the device.
Sometimes due to internal problems, you may have to face this error. Once this error code appears on the LED screen, you should correct it immediately.
Read: How to Connect Canon Printer To MAC Via Bluetooth
Fortunately, here we are going to describe some effective techniques that will help you in overcoming the situation. Loan for Barndominium
2 solutions to fix Canon MG3520 printer error code 5b02
You can resolve this here to erase the error code from your device.
Solution 1: Use the service tool
Before starting this solution, first of all, you have to go to the service tool. Here, ensure that the paper is loaded correctly. Then follow the given steps.
Choose region option
First of all, you have to go to the set destination section. Here you have to click on the drop-down arrow in front of the region option. Also, choose the “Region” button and press the Set button.
Select set-printer print sheet
Now you need to go to the “Clear Ink Counter” section. Here also you have to press the drop-down arrow in front of the Absorber option.
After that, a new window will appear on the screen. Here, scroll down and choose the main option — Black. Then select the Define button.
Hit set-printer prints one sheet to another sheet
Once you have completed the above two steps, now is the time to go to the “Ink Absorber Meter” section. Below, you will see the box in front of Absorber Options.
On the next screen, tap on the Main Black option and then choose the Set button.
Tap on the EEPROM option
The next thing you need to do is to go to the EEPROM section. Scroll down here and choose the option Printer prints a sheet.
Select auto option
In the next window, tap on the service tool window. In-Service Tools, go to the top right corner and tap on Auto Options.
Tap on the test print option
After completing the above steps, you have to tap on the Test Print option. Wait for some time because the print job will take some time.
When finished, restart your computer and Canon printer. Unfortunately, if the Canon Pixma 5B02 printer error code remains, here’s another option to protect you.
Solution 2: Reset Canon printer
According to technical experts, after resetting the Canon printer, the error code is erased. This is a simple fix and you should try it.
To implement this solution, first, turn off the Canon printer. Also, you have to press and hold the stop/reset button. Hold down the stop/reset button and then press the power-on button.
Stop for a moment, then release the stop/reset button. Press and hold the power button, then press the stop / reset button twice. When the “Idle” message appears on the screen, release the power button.
Then open the top cover of the printer to see the cartridge. In addition, you have to lift the cartridge cover and remove the color and black cartridges. Close the cartridge cover, and then close the printer. Wait a second or two and turn the Canon printer on again.
When the printer is ready, insert the cartridges and adjust them correctly. Press the STOP / Reset button again and wait for it to restart. Release the stop/reset button and restart your printer.
Otherwise, you can turn off the Canon printer. Then unplug the power cable. Wait a few moments and turn the printer back on. Now insert the paper into the Canon printer and try to print.
Frequently Asked Questions
1. What if you see the message “Printer in error state”?
If you see the “Printer in error state” message on the LED display, it indicates that there is a problem with the printer. In such a scenario, you need to make sure that the printer is powered on.
Also, make sure that the printer is connected to the computer via Wi-Fi. Also, check the level of paper or ink and make sure the top cover is not open. You should also ensure that there is no paper jam in the printer.
2. How do I reset Canon ink cartridges?
First, unplug the USB cable from the power printer as well as the Canon printer. Next, you need to open the cartridge access door and then press and hold the power button.
Hold down the power button and reconnect the power cable. After that, you need to close the cartridge access door and release the power button. Then the ink cartridges will be reset.