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How to Fix Canon TR4720 Printer Offline Error? The Canon Pixma TR4720 is a wireless printer that helps you print from any device without the need for a USB cable. However, sometimes when we try to print an important document from our computer, it says “Canon TR4720 Printer Offline”. Resolving this printer offline error on Windows 10 and 11 computers is a headache for the user.

Canon TR4720 Printer Offline Error

There are two common reasons why your Canon Pixma TR4720 printer may appear offline in Windows 10. First, loose connections between wireless devices such as printers and routers. Second, the Canon Pixma TR4720 printer drivers got corrupted due to infection.

Read: How to Fix Canon Pixma MG 2522 Printer Offline Error?

Easy Steps to Fix Canon TR4720 Printer Offline Error

Step 1: Verify that the Canon Pixma TR4720 printer is on and no errors are showing on the screen.

  • If the LCD screen of a Canon printer is blank, the printer may not turn on.
  • If it’s in sleep mode, wake it up.
  • Still, it’s powered off, so check the power cable.
  • Now check the LCD screen for any error messages. If the screen displays an error message, correct the error to resolve the indicated problem.

Step 2: Make sure the Canon TR4720 printer is connected to the computer via USB or Wi-Fi.

  1. If connecting via USB cable, make sure the cable is connected at both ends (printer and computer).
  2. Connect the Canon Pixma TR4720 printer directly to a computer’s USB port, not through a USB hub connector.
  3. If the connection is via an Ethernet cable, make sure that the cable is connected at both ends (printer and router).
  4. Now print the network configuration page from the printer to confirm the correct IP address.
  5. If you’re using a wireless or Wi-Fi connection, make sure the printer is connected to the router.
  6. Print the network configuration page to check the Brother printer’s IP address.

Step 3: Set the Canon Pixma TR4720 as the default printer (Windows 10).

  • Open Settings or Control Panel.
  • Click on Devices and Printers.
  • Right-click on your Canon TR4720 printer icon and choose Set as Default Printer.

Step 4: Remove all Pending Documents from the Print Queue.

  • Right-click on the Canon TR4720 printer icon.
  • Click > See what is printed.
  • Now select Window > Printer Options.
  • Select Cancel All Documents.

Step 5: Check the Canon printer status in the Devices and Printers window.

  • If the Canon TR4720 printer status is offline. Right-click on your printer icon > See what prints > Printers > Use printer offline (removes the check mark).
  • Suppose the status of the printer is paused. Right-click on your printer icon > See what prints > Printers > Stop Printing (removes the check mark).

Step 6: Make sure there is no duplicate Canon Pixma TR4720 Printer icon.

  • If you see a copy of the Canon TR4720 printer, remove it from the list.
  • Uninstall the printer from Control Panel.
  • Download the latest drivers for Canon printers.
  • Reinstall the printer.

Conclusion

 the Canon TR4720 printer offline error can be resolved by following a series of troubleshooting steps. These steps include checking the printer’s connection, restarting devices, verifying the network connection, setting the printer as the default, clearing the print queue, updating printer drivers and firmware, disabling the “Use Printer Offline” option, and restarting the Print Spooler service. 

If the issue persists, it is advisable to seek assistance from Canon Printer support or visit their official support website. Remember to consult Canon’s documentation for your specific printer model to ensure accurate and compatible troubleshooting.

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