by When your Canon Printer Pixma G6020 is offline, you face some issues while getting print. Offline problems always occur with the printer, either if the user has not used the printer for a long time, or if the printer configuration is not complete or is corrupted. However, in many cases when users face offline printing problems, they have given different reasons.
So, if you have problems with your printer and are unable to get prints or scan copies, don’t worry because you’ve come to the right place. Here in this blog, you will find possible reasons for the error and solution to fix it. It is not very difficult to get the Canon Pixma G6020 printer back online from offline. To fix this you will need to do some troubleshooting steps. But before you proceed to a solution, there are some common issues that you should be aware of.
Read:- How To Factory Reset Canon Pixma Mg3620
Causes Of Canon Pixma G6020 Printer Offline Issue
- This may be the cause of a technical error.
- Your printer setup may not be complete or corrupt.
- Check whether the printer is well connected to the Internet.
- Make sure the printer is powered on.
- When printer drivers have problems, users experience printer problems offline.
After knowing the possible causes of offline error, you can now learn how to solve it.
How to get Canon G6020 printer online?
When the printer goes offline, it causes a lot of trouble for users, they cannot receive prints, scan copies, and even send or receive faxes. This is a bit annoying but can be fixed in a few minutes with some troubleshooting steps. So let’s start with the guide to fix it as soon as possible.
Solution 1: clear print jobs
By removing previous print jobs, you can fix the Canon printer offline problem. Therefore, to extract the print order, follow the points given below.
- Open your computer and click on start
- Now select settings from the menu
- Open the tool window and click on Printers and Scanners
- In a new window, select your printer and right-click
- Now select “View what’s printed” from the drop-down menu.
- In a new window, you will see all pending print jobs
- So select all and delete them
Solution 2: Change the status of the printer
- Go to the Printers and Scanners window and select your printer
- Now click with the right mouse button and choose “See what’s printed”
- In the new window, click on the printer on the top menu
- Now choose “Use Printer Online” from the menu.
In this way, you can order your printer to go online. This will help change the state of your printer and can be connected offline.
Solution 3: Check Printer Setup
When the printer configuration is outdated or not fully installed, you are likely to experience this problem. Therefore, to get your printer out of position, you need to check the printer configuration. Make sure you are not using an old or obsolete printer setup. If yes, update it from the Canon printer official website.
Solution 4: Check the network connection
Sometimes when the internet network is not stable or your printer or computer is not well connected to the printer, you may face a problem. To solve this network problem, you can check your router and restart it. Go into your computer and airplane mode, then after 20 seconds from the mode. You can then reconnect your printer and computer to the Internet router.
Solution 5: Reinstall Printer Drivers
Now if nothing works, uninstall the printer drivers and reinstall them. For this, follow the instructions below and you cannot use the printer manual.
- Go to the download folder and choose the configuration file for your printer driver
- Choose uninstall option
- After the process is complete, navigate to the installation file
- Or you can choose to download the printer driver file again
- Go to the official Canon website and select the latest version of your printer driver according to your current operating system.
- Download the driver file now
- Then you need to run the file and follow the instructions.
- Choose the install option to begin the installation process
- Do not interrupt during treatment
- When done, close the window and restart your computer.
After the restart, try printing any document and check if the Canon Pixma G6020 printer is online. With the help of our step by step guide, we are sure that your printer will be offline. However, if you are not experiencing the same problem or you are having the same problem again and again, then you should call a qualified technician. You can contact Canon printer experts to get a solution as they are trained and know the possible reasons for such errors. Therefore, they can help resolve the error within one minute.