Canon printers are known for their quality and efficiency, but sometimes users might receive error codes that interrupt the regular printing work. One such error that could appear is code 1688, which indicates that several ink cartridges are unrecognizable to the printer. In this guide, we’ll discuss the possible reasons behind Canon Printer Error Code 1688 and give you a step-by-step solution to fix your printer.
Read: How to Fix Canon Printer Error Code E31?
Cause of Canon Printer Error Code 1688
The Error Code 1688 generally happens because the printer does not recognize one or more ink cartridges. This can also occur for several reasons, such as an outdated installation, non-compatible cartridges, or defective internal sensors.
How To Resolve Canon Printer Error Code 1688
- Check the cartridge, reinstall if needed
- Open the printer lid to access the ink cartridge compartment.
- Make sure that all the ink cartridges are correctly fitted and secured.
- Check if any cartridge is not in a proper position and reseat it carefully.
Step 2: Confirm Cartridge Compatibility
- Check your Canon printer model and make sure only compatible ink cartridges are installed.
- Make sure they are listed as compatible with your printer by checking the cartridge packaging or retailer, or checking your printer manual.
Step 3: Change Defective Cartridges
- If the error occurs again, one (or more) cartridge may be defective or will not last much longer.
- Replace the problematic cartridge (s) with a new, genuine Canon cartridge.
Step 4: Cleaning the Cartridge Contacts
- Power down the printer and unplug it from the mains.
- Carefully take out the ink cartridges.
- Wipe the metal contacts on the cartridges and in the cartridge slots with a lint-free cloth.
- Reapply the cartridges and turn on the printer.
Step 5: Reset the Printer
- Power down the printer and disconnect it from its power source.
- 2 Minutes wait for the printer to reset.
- Replug the printer and power it on the printer.
- Check if the error persists.
Step 6: Update Printer Firmware
- Go to the official Canon site /check if & download any printer model firmware updates.
- You are also recommended to download and install the latest firmware to avoid incompatibility and solve potential software problems.
Canon Printer Support +1-888-840-1555
If you have done all of the above and the error does not go away, you should contact Canon customer support.
Tell them what your printer model is, what the error code is and what steps you’ve already tried to troubleshoot.
Conclusion: Happy Printing Again with Ease
Read this step-by-step guide to fix Canon Printer Error Code 1688. Checking this regularly and replacing/using the right cartridges will ensure your Canon printer not just stays usable, but also at its prime. In case you face any struggles, feel free to reach out to Canon customer service for step-by-step assistance.