by Canon printer model Pixma TR8620a is a multi-purpose device that prints on both sides (duplex) which minimizes paper usage and environmental pollution. However, this printer can go through problems as expected like any other printer. If duplex printing in your Canon Pixma TR8620a has issues, troubleshoot them using this guide.
Read: How To Fix Canon Printer Error Code1403?
Common Problems with Duplex Printing
- Paper Jamming
- Printouts Are Not Aligned Properly
- Duplex Option Not Detected By Printer
- Printouts Done Halfway During Duplex
- Slow Duplex Printing
Step-by-Step Fix Canon Pixma TR8620a Duplex Printing Issues
1- Check Paper Settings
- Ensure that the size and kind of paper in the print driver match those in the loaded papers.
- Access your computer’s printer settings:
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- Windows: Open ‘Devices and Printers,’ right-click on your Canon Pixma TR8620a and select ‘Printer Properties’. Go to the ‘Paper/Quality’ tab and choose the appropriate paper type and size.
- Mac: Go to ‘System Preferences’ >‘ Printers & Scanners’. Choose your printer then click on ‘Options & Supplies’. Look at the settings under “Paper Feed”.
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2- Update Printer Drivers
- These are software programs that ensure smooth operation. Download these drivers from the Canon website:
- Visit the Canon Support Page for Pixma TR8620a.
- Download and install new drivers that work well with your operating system.
3- Clear Paper Jams
- Open both front and back paper trays then check for jammed papers there.
- To avoid tearing it, carefully pull out any stuck sheet of paper.
- Ensure papers are correctly loaded without exceeding the maximum limit of 9 sheets.
4- Align Print Head
- The alignment process will rectify misaligned prints:
- On the Printer Control panel go to Setup>Maintenance>Print Head Alignment feature.
- Follow on-screen instructions for completing this process properly as instructed by the alignment wizard or program message itself as it appears on the display screen after pressing an OK button.
5- Enable Duplex Printing
- Confirm whether duplex printing has been enabled on your printing settings:
- Windows: While doing Document printing, go to Printer Properties and select “Print on Both Sides” or “Duplex Printing”.
- Mac: Click the Layout button in the Print dialog box, then choose Two-Sided from the Two-Sided menu.
6- Check for Firmware Updates
- This firmware can resolve some bugs and improve printer performance:
- Go to Setup>Device settings>Firmware update in the printer’s control panel.
- Check for updates and install if any is available.
7- Clean Your Printer
- Printing quality may be affected by dust and debris:
- Use a soft, lint-free cloth to wipe off external and internal parts of the device.
- Make sure that paper feed rollers are clean.
8-Do Hard Resetting
- Most printer issues can be fixed by resetting it:
- Turn off your printer completely by unplugging it from the power source.
- Wait for a few minutes before connecting it back again then switch it on once more.
In Conclusion,
It is quite annoying when you encounter duplex printing problems using Canon Pixma TR8620a but most of them can be addressed through simple troubleshooting steps. By looking into your paper settings, updating drivers, fixing jams, aligning the print head properly, enabling duplex mode while updating the firmware cleaning machine and finally going through the hard reset process; one would have ensured smooth efficient operation. In case of any persistence call Canon help line services. Happy printing!