by Canon company is one of the best printer brands in the world which gives you all the latest and up-to-date features at a very affordable price but sometimes the device faces some issues like Canon MX490 not responding. No, there is no printing or an error message displayed on the screen.
This problem can happen to almost anyone, but don’t worry as it is a minor and common problem that can be fixed.
Read: How to Fix Canon Printer Error 1403
Reason for Canon MX490 Not Responding :
- A faulty or damaged cable or port
- Internet or network connectivity problem
- The latest drivers are not installed on the device
How to Fix Canon MX490 Not Responding Issues:
First, you need to do a basic wire and port check to see if the wires are damaged. Replace them with new ones if they are damaged. Then check and clean the ports inside and also check if they are not damaged, otherwise, they will not respond when you insert the wire.
Also, check that the wire connected to the router is not damaged. Sometimes there is damage to the wire connected to the router – Ethernet, power supply, or any other cable.
Also, if you have connectivity issues, try reconnecting the ethernet cable or restarting the main switch of the router and fixing your canon mx490 not responding problem. If that doesn’t work, file a complaint with the network provider’s company.
Troubleshooting Windows Systems:
- First, search for “troubleshooting” in the Windows search bar and open it.
- When the dialog box appears, in the Hardware and Sound section, you will see “Use a printer”, click on it and the process will start.
- First, the canon mx490 printer will be detected and thus begin the search for any problems or issues with the device.
- The processing will take some time to detect the actual problem and after the problem is detected, you can solve it as requested or instructed by the system.
Print Spooler Service:
- Type “services”. msc” in the Windows search bar and a dialog box will appear in front of you.
- Now find “Print Spooler” and click on it. On the left, you’ll see Restart the service. Click on that and hopefully the canon mx490 unresponsive issue will be resolved after that.
Updating Printer Drivers:
- The app you downloaded in the system may be out of date and the latest version is not installed. So, on the 2nd option, you can either reinstall the application or update it manually from the official website.
- Firstly, delete the existing app on your system and now search canon apps on google. Re-install the app.
- Now search canon drivers on google. Open the website and enter the model number of your device and suitable drivers will appear for you, you can download the drivers.
Troubleshooting Mac Systems:
Follow These Steps:
- System Preferences – Printers & Scanners – Print & Scan – Print & Fax. Then right-click beside the Printers dialog box. Now click on Reset Printing System and you are done.
- You can also reinstall the app if you want and reinstall it as needed. Finally, you can add your model to the app.
Finally, you can restart the device by removing all the wires and then reconnecting all the wires. Canon MX490 Not Responding Issues will go away after that otherwise you can check the canon printer user manual or contact All printer Customer Care and they will provide you a custom solution to your problem.