by You want to scan an important document and suddenly you find that your Canon MX310 Scanner Not Working. This can be extremely annoying, especially if you notice that the scanner is not working but the printer is working. If you are using a printer that does not work on Windows 10 or 11, you will learn how to fix this problem by reading the guide below.
If you find that the scanner is not working, you should turn off the scanner, unplug the power cable, and perform a reset. Additionally, you can visit Canon’s customer service page and contact customer service. After that, you need to check whether the scanner model is compatible with the system configuration.
Here we are available with various solutions that can help you fix this problem on Windows 10 and Windows 11.
Read: How To Fix Canon Scanner Error Code 4630
Reasons Why Canon MX301 scanner is not working
- Your new scanner may not be compatible with the operating system.
- Connectivity issues
- Upgrade to Windows 10 or 11
- Virus or malware attack
- Lost, corrupted, or outdated equipment
First, you have to restart your computer and then turn off the scanner for a few minutes. After that, turn it back on. It will help you fix many issues related to PC and other devices.
How to Fix the Canon MX301 scanner not working?
1) Update your Canon MX301 scanner driver
If you recently upgraded to Windows 10 or 11, you may have lost third-party drivers after the update. This could be the reason why your driver is missing and the scanner is not working. To fix this problem, you need to update the drivers manually.
You need to install a reliable driver tool, which you can use to update your Canon MX310 driver automatically. DriverFix is one of the tools you can use in this situation. This will help you update drivers automatically.
Plus, it will help you prevent damage to the computer due to incorrect driver installation. In addition, you will get full reports of outdated, damaged or missing drivers.
2) Set it to Work in Compatibility Mode
Below are the steps to get your printer running in compatibility mode.
Step 1: Navigate to the Scanner icon and then right-click on it to select Properties.
Step 2: Access the Properties dialog box and then select the Compatibility tab.
Step 3: Next, you have to go to the Compatibility Mode field and then select Run this option in the Compatibility for option.
Step 4: Select Apply and then click OK to save the changes.
After that, check if your Canon MX310 scanner is working or not.
3) Run your Hardware and Peripherals troubleshooter
Below are the steps to run the Hardware and Devices troubleshooter.
Step 1: Press the Windows and R keys together to open the Run dialog box.
Step 2: Enter cmd in the search box and then press Ctrl+Shift+Enter. Press these keys together to launch Command Prompt.
Step 3: After that, you need to copy and paste the command msdt.exe /id DeviceDiagnostic in the Command Prompt window and then press the Enter key.
Step 4: Access the Hardware and Devices troubleshooter and select Advanced.
Step 5: Next, select Apply repair automatically and then Next.
Step 6: After that, the troubleshooter will start detecting any problem with the scanner and if you find any issue then you should fix it immediately.
4) Check the status of essential services
Given below are the steps to check the status of required Windows services.
Step 1: Launch Run Console by simultaneously pressing Windows and R keys.
Step 2: Enter services.msc in the search box and then hit the Enter key.
Step 3: Start searching for Windows Imaging Service given on the right side of the Service Manager.
Step 4: Right-click on WIA Service and then select Properties.
Step 5: Access the Properties dialog located under the General tab. After that, select Startup type and then set the field to Automatic.
Step 6: Next, select the service status and check if it is running.
Step 7: After that, select Start to run the service.
5) Do a Clean Boot
If you want to know how to perform a clean boot then read the steps mentioned below.
Step 1: Press the Windows key and the R key together to launch the Run function.
Step 2: Enter the wrong configuration in the search box and then select OK.
Step 3: Open the System Configuration window and then navigate to the Services tab. Then select the option Hide all Microsoft services. Next, select the Disable All button.
Step 4: Next, you have to go to the Startup tab and then select Open Task Manager.
Step 5: Go to the Startup tab and then select Task Manager. After that, right-click on your first service in the list and then select Disable option.
Step 6: Repeat step 5 for all other services.
Step 7: Close Task Manager and then come back to the System Configuration window.
Step 8: Select Apply and then click OK to save the changes.
Conclusion
I hope you understand how to fix the Canon MX310 Scanner Not Working. If your canon scanner does not work properly then you can apply all steps and fix it. If you have any questions about it then please do comment.