by Running into the “No Toner Message MFC-L2710DW” error when you just installed your new toner in your Brother MFC-L2710DW? It’s something that could come up for a number of different reasons, but the good news is that it’s usually something you can resolve with troubleshooting. In this post, we’ll show you easy solutions to resolve the “No Toner Message MFC-L2710DW” issue and have your printer running again.
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Understanding the “No Toner” Message MFC-L2710DW Printer
Brother MFC-L2710DW Monochrome Laser Printer is a fine example, but like anything else, it can also cause problems and display errors such as “No Toner” or “Replace Toner”! This is a common message on certain models of Brother Laser printers. This is not a bad Toner Reset Switch, and this is not a bad Toner Cartridge. What has happened is that the machine is informing the user that the toner will soon be out. Typical causes are a dirty corona wire, or a dirty conductive transfer roller, a faulty main board, a faulty “DC controller PCB, and a scratch or dirty film on the drum cartridge. Now, let’s proceed to the solutions for the “No Toner Message MFC-L2710DW” issue.
Step 1: Confirm the Compatibility of Your Toner Cartridge
The first thing to check when solving the “No Toner Message MFC-L2710DW” is the toner cartridge you are using. The Brother MFC-L2710DW uses a TN760 toner cartridge and a DR730 drum unit. Inserting an incompatible cartridge, like the TN830 or TN920, will give the error.
- Check the model number of the toner cartridge. Confirm it’s a TN760. If you installed the incorrect cartridge, replace it with the correct one. Also, make sure that it is for the DR730, and don’t have mismatched drum units, as they can cause identification problems.
Step 2: Install the Toner Cartridge
If the toner cartridge is compatible but the “No Toner Message MFC-L2710DW” error is not resolved, it might suggest that there is a problem with the installation. Improper installation may cause the cartridges to lose contact with your printer.
- Make sure that the printer is turned off and unplugged to avoid toner spills.
- Remove the toner cartridge and drum unit assembly from the front cover.
- Then you have to gently shake the toner cartridge from side to side so that the toner can be distributed evenly.
- Reinsert the cartridge into the drum unit so that it latches on.
- Insert the assembly back into the printer and make sure it is firmly locked.
- Shut the cover, plug the printer into the outlet, and then switch it on.
This allows the toner chip and the printer probe to make full contact, which would greatly eliminate the “No Toner Message MFC-L2710DW”.
Step 3: Clean the Toner Chip
A soiled or soiled toner chip may cause the printer not to recognize the cartridge, and subsequently, the “No Toner Message MFC-L2710DW.
- Take out the toner cartridge in the manner above.
- Find the chip usually a small metal or plastic thing on the cartridge.
- Carefully clean the chip with a clean, lint-free cloth moistened with isopropyl alcohol to remove dirt or film.
- Look for scratches on the chip in that location, which will have been made by the printer’s probe to ensure good contact. If no marks are visible, reinstall it and run the printer to test again.
Step 4: Reset the Toner Counter
At times, the printer’s toner counter doesn’t line up accurately with the one installed, so even though this is a brand-new accessory, the “No Toner Message MFC-L2710DW” comes up.
- Open the front cover (don’t mind the “Cover is Open” message).
- Hold down the “Stop/Exit” and “Clear” buttons on the printer at the same time and release.
- Press “Clear” one more time to enter the reset menu.
- Turn to Step 6. Use the “Down” to select “TNR-HC” (high-capacity toner), then press the “OK” 1.
- Once “Reset/Exit” is displayed, use the “Up” button to do so.
- The reset is finished when “Accepted” appears on the screen.
If the reset menu doesn’t appear, try the second method: Menu > General Setup > OK > Replace Toner > OK > Continue > OK > Accept.
Step 5: Look for the Firmware Problem
Firmware updates can occasionally make your Brother MFC-L2710DW whine and repudiate 3rd party toners with the” No Toner Message MFC-L2710DW. Brother has even been known to enforce such limitations in later firmware releases.
- Prevent automatic firmware updates by turning them off from the printer menu.
- When using with third party cartridge replace the IC chip from the original cartridge to the current cartridge Positioning & drill holes Positioning Solution ABS Inserts Accessories Instruction Step 1 Positioning The ABS Insert using our ABS Insert positioner Turn the move on the top of the positioner into “UNLOCK”, set the original cartridge correctly into the positioner and then lock it Note: There are 4 holes in the top of the positioner.
- If this problem continues, please contact your toner supplier to obtain a replacement or refund, as the chip on the cartridge may be defective.
Step 6: Look for Hardware Problems
If none of the above work can solve the “No Toner Message MFC-L2710DW,” then it’s possible that there is a bad hardware component located in your printer, such as the printer probe and recording board.
- Try to replace a new or a known working toner cartridge to determine if the toner is bad.
- If you still get an error message, unplug the printer for 5 minutes. With it unplugged, do this: Hold the power button down for 60 seconds, then plug it back in and continue to hold the power button down for 60+ seconds. Suerte.
- If the problem persists, I suggest you call Brother support, especially when it is still under warranty, because that could be a hardware issue.
Additional Tips to Avoid the “No Toner” Message on MFC-L2710DW
- Use Genuine Brother Consumables: Brother cares about your printer, and offers TN760 genuine toner cartridge with Brother Genuine INKvestment Toner that will’ve you printing up to 3,000 pages.
- Maintain Regularly: You need to clean the interior of the printer regularly (once a month) to avoid toner recognition issues resulting from dust buildup.
- Proper Storage: Store the toner cartridge in a cool, dry place so as not to damage the chip or toner powder.
Conclusion
The “No Toner Message MFC-L2710DW” is a nightmare, right? You can fix the error and continue to print by confirming compatibility, reinstalling the cartridge, cleaning the chip, resetting the toner counter, or looking for possible firmware and hardware problems. If the issue continues, then contact the Brother support or your toner vendor for help. Routine maintenance as well as using Brother brand high-quality toner will prevent any future issues, ensuring the Brother-Brother-Brother MFC-L2710 laser printer is performing professional print quality.